This Privacy Policy describes how UALGIN collects, uses, and
discloses information when you use our mobile application, UALGIN (the “App”). The UALGIN App is designed to help users remember to change their aligners and to facilitate communication with their aligner provider.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
a. Information You Provide Directly
Account Information: When you create an account, we may collect your name, email address, and other contact details.
Aligner Information: To provide the reminder service, you may input
information related to your aligner treatment, such as aligner change schedules and treatment duration.
Communication Information: When you communicate with us or your aligner
provider through the App, we collect the content of those communications.
b. Information Collected Automatically
Usage Information: We collect information about your activity on the App, such as the features you use, the time and duration of your activities, and other diagnostic and usage data.
Device Information: We may collect information about the device you use to
access the App, including the hardware model, operating system and version,
unique device identifiers, and mobile network information.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
-) Provide, maintain, and improve the App and its features, such as aligner change reminders.
-) Facilitate communication between you and your aligner provider.
-) Personalize your experience on the App.
-) Understand and analyze how you use our App.
-) Develop new products, services, features, and functionality.
-) Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the App, and for marketing and promotional purposes.
-) Find and prevent fraud.
3. How We Share Your Information
We may share the information we collect in various ways, including the following:
With Your Aligner Provider: We may share information you provide, such as
communication history and aligner progress, with your designated aligner
provider to facilitate your treatment and follow-up.
Third-Party Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as hosting, data analysis, payment processing, information technology, customer service, email delivery, and auditing services.
Legal Requirements: We may disclose your information if required to do so by
law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the App or the public, or (iv) protect against legal liability.
Business Transfers: In connection with any merger, sale of company assets,
financing, or acquisition of all or a portion of our business to another company, your information may be transferred.
Aggregated and De-identified Information: We may share aggregated and deidentified information with third parties for various purposes, including
marketing, advertising, research, or other business purposes.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have implemented reasonable safeguards, please be aware that no security system is impenetrable and we cannot guarantee the security of your personal information.
5. Your Choices
Account Information: You may update or correct your account information at
any time by logging into your account settings within the App.
Communications: You can opt-out of receiving promotional communications
from us by following the unsubscribe instructions in those communications or by changing your notification settings within the App.
6. Children’s Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@ualign.co